Tartine Pasadena

Hugo H 2 months ago

I was recommended by my friends. And the food is excellent! What amazed me is the service. This male cashier was very informative and helpful. He went out of his way to patiently explain the different types of bread and the unique health benefits of sourdough, answering all of my questions with genuine enthusiasm and knowledge. His kindness and willingness to spend time helping me made the experience truly memorable. It’s rare these days to encounter someone in customer service who is so patient, thoughtful, and generous with their time. He made me feel welcomed rather than rushed, and his exceptional service is one of the reasons I’ll definitely be coming back. Thank you for making my visit such a pleasant one!

Jen Yang 2 months ago

Great bread, but the cashier was rude. It felt like he treated customers differently based on who they were. He was friendly and kind to the customer ahead of me, but when it was my turn, he didn’t even respond when I said “thank you.” The inconsistent customer service was disappointing.

Susan M 3 months ago

The croissants abd baked goods were truly excellent. Sadly, the coffee was not up to par. I drink my coffee black. Ordered an Americano & later a drip. The Americano was bitter & acidic, which tells me they need to work harder at cleaning their equipment. Staff was very nice & outdoor seating pleasant.

John Edited 8 months ago

Edit: seems like the owner took the recommendation seriously. There's rubber caps on all chairs. This is so much of a better experience. Thanks, I'll be coming back. The food and pastries here are generally acceptable, though I would describe them as generic rather than exceptional. When compared to some of Pasadena's truly excellent bakeries, such as Cars, the offerings here fall short of being 'special.' ​However, my primary issue is with the outdoor dining setup. The constant, loud screeching noise from the metal chairs whenever a patron moves them is genuinely troubling and disruptive. It significantly detracts from the experience. Simple solutions, like adding plastic or rubber caps to the chair legs(in orange), could easily resolve this major noise problem and vastly improve the atmosphere... I update the review if the owners actually read any of the reviews

Nadia Martins 3 years ago

Very nice croissants, breads and other baked items! Coffee is usually really good, they have a great selection of coffee beans available, however a few times one of the baristas burned my coffee or milk. So, it depends on who is in charge of the coffee machine. Most of the time is good. Nice cute vibe and great service.